by Lauren McCabe | Jun 2, 2016
New Course – Good Practices in Case Recording This full day course will equip advisers with the skills needed to undertake good quality case recording. By the end of the course participants will be able to understand what information is needed about the...
by Lauren McCabe | Jun 2, 2016
New Course – Introduction to the Residency Rules This introductory half day course will provide advisers with a basic knowledge of the benefit rules that affect clients with different nationalities, and people who have moved here from abroad. This is a...
by Lauren McCabe | Apr 27, 2016
DWP have safeguards they should follow when making decisions affecting vulnerable ESA claimants. Safeguards can be useful in addressing many of the most common problems vulnerable people experience when claiming ESA. This half day course will be of interest to...
by Lauren McCabe | Apr 27, 2016
This one day course looks in detail at the definition of ‘mental disorder’. It considers associated legal and non-legal terms, the nine key laws covering mental health issues, the eleven medical and clinical terms, challenges which might present...
by Lauren McCabe | Apr 27, 2016
This introductory course is for those who have a basic understanding of equality laws, diversity issues and cultural awareness. Those attending will develop a clear understanding of the definitions of ‘culture’, ‘culture clash’ and associated...
