Money Advice
We all need a little help now and then when it comes to managing our finances. Our team of AQS Accredited advisors can help you by identifying priority debts, maximising your income and talking to creditors.
We also provide advice on the court process and around the welfare benefits appeal process.
If we find we cannot help you, we will always make sure to refer you on to someone who can.
In 2023/2024, our Money Advice Service achieved:
New Clients Seen
£ of debt written off or rescheduled of £8.17m presented
Households prevented from becoming homeless
People supported in prison
Birmingham Settlement is AQS (Advice Quality Standard) accredited in the following categoried:
- Advice Level (Welfare Benefits and Debt)
- Casework Level (Welfare Benefits and Debt).
To learn more about AQS and what this means, click here.
Where We Deliver
Our support is delivered in Birmingham from our dedicated Money Advice Centre in Newtown, and with community partners at outreach points including:
- Central Food Bank, Aston & Nechells (St Mathews, Salvation Army and Ward end, George Road and Six Ways).
- Vital Services (Queen Elizabeth and Children’s hospital)
- Nehemiah Housing Association
- Ladywood Community Project
- Karis Neighbours Scheme
- Barnardo’s – Children Centres (Bertram/Soho, Ladywood, and Fox Hollies)
- Handsworth Library
Our Money Advice Services:
Money Advice
If you find yourself in need of advice around debt, welfare benefits and managing your money, our Birmingham-based money advice service provides free, independent and confidential advic.
We will help to assess your priorities, take action to resolve immediate financial difficulties and support with money management and budgeting skills. If you require support in an alternative language, please let us know and we will do our best to accommodate your request.
To speak to an adviser call: 0121 250 0777 or email money.advice@bsettlement.org.uk
Hardship Grants
If you are in severe financial hardship and without an income we may be able to support you to make an application to a hardship fund. Through these funds you may be eligible to receive a one-off grant towards daily essentials such as food, toiletries, fuel supply, clothing or household appliances.
Probation and Prison Service
Working with National Probation Service NPS we provide tailored assistance with debt, benefits and financial literacy. Through group and individual support for offenders, those on licence and those on probation, this unique service supports the reintegration of offenders into society, so that they achieve financial stability.
We also offer training to staff who support offenders enabling them to provide quality advice around financial matters and resettlement.
Financial Inclusion Training
Our Money Advice team have also delivered a specialist training programme to frontline organisations covering Sessions have included topics such as Universal Credit, Council Tax, Debt and Personal Independence Payments. Get in touch at training@bsettlement.org.uk to find out more.
