by Lauren McCabe | Apr 27, 2016
This one day course introductory course is designed to develop supervision skills. By the end of the course participants will be able to state the tasks and roles involed in supervision, state the benefits of supervision to the supervisor, supervisee and the...
by Lauren McCabe | Apr 27, 2016
Universal Credit: The Basics Half Day Workshop This half day mini introductory workshop aims to provide an introduction to Universal Credit. It explains what universal credit is, when it is available, how it will be paid, explains what happens if someone cannot...
by Lauren McCabe | Apr 27, 2016
This course is aimed at individuals that provide support to benefit claimants and require a basic knowledge of benefits. It is intended to provide an overview of the benefits system and structure. It considers all the main benefits and allowances currently available,...
by Lauren McCabe | Apr 27, 2016
This one day course introductory course is ideal for those new to leadership. By the end of the course participants will have a clear and up-to-date definition of leadership and be able to explore and examine their own leadership skills. The Fisher Model of...
by Lauren McCabe | Apr 27, 2016
This course outlines the law relating to overpayments of welfare benefits. It considers the common causes of benefit overpayments and the processes relating to the recovery of benefits. It also examines the legal and practical issues involved in disputing overpayment...