by Lauren McCabe | Apr 27, 2016
This course is suitable for anyone engaged in the recruitment, mangement and retention of volunteers as well as volunteers who want to know more about their rights and responsibilities. It provides participants with a clear understanding of the various legal...
by Lauren McCabe | Apr 27, 2016
This one day course aims to provide participants with a clear understanding of modern day working definitions of customer care. It considers the Equality Act 2010, the five barriers that impede equal access to the provision of services, the recruitment and retention...
by Lauren McCabe | Apr 27, 2016
This one day course will raise your awareness of professional boundaries in the workplace. By the end of the course participants will be able to understand why professional boundaries are needed, identify warning signs of lack of boundaries, identify ways to begin and...
by Lauren McCabe | Apr 27, 2016
Introduction to Debt Advice & Managing Money is a one day course which provides advisors with practical information necessary to provide basic budgeting advice and negotiating skills needed to arrange a favourable repayment arrangement with creditors. It...
by Lauren McCabe | Apr 27, 2016
New – Working Age Benefits Half Workshop This half day workshop introduces the main non-means tested benefits for those of working age. It covers statutory sick pay, statutory maternity pay, statutory paternity pay, statutory adoption pay, contributory...
