20 September 2019
Developing Your Advising & Interview Skills
This one day course teaches participants how to conduct effective client interviews. It examines the 4 elements of a structured interview and advice session, considers crucial aspects for creating a safe environment, shows how to problem solve, use techniques for breaking bad news and overcoming objections. Case studies are used throughout to show how to apply strategies, models and techniques.
|Event date:||Fri, 20th Sept 2019 9:30 am|
|Event End Date:||Fri, 20th Sept 2019- 4:00 pm|
|Cut off date||Fri, 20th Sept 2019|
|Voluntary Organisations Price||£99.00|
|Other Attendees Price||£159.00|