Make a Difference – Debt & Welfare Benefit Advisor
Birmingham Settlement is seeking a skilled and compassionate individual to join our Money Advice Team. This is an exciting opportunity to use your expertise to make a real difference, supporting individuals and families to improve financial resilience and wellbeing.
About the Role
Job Title: Debt & Welfare Benefit Adviser
Salary: £29,063 per annum
Hours: 35 hours per week (flexible – occasional evenings/weekends)
Location: Birmingham Settlement – Money Advice Centre, Alma House, Newtown Shopping Centre, B19 2AB (with some outreach work in other areas)
Contract: Permanent
In this varied role you will:
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Deliver high-quality, specialist debt and welfare benefit advice to a wide range of clients.
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Manage your own caseload, including financial assessments, negotiating with creditors and maximising client income.
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Work as part of a long-established, professional team to provide a holistic service that promotes financial inclusion and builds money management skills.
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Support the development of services by identifying emerging needs and contributing to best practice.
Who We Are
Founded in 1899, Birmingham Settlement works at the heart of Birmingham’s communities to tackle social inequality and support people to live happy, healthy, fulfilling lives. We focus on:
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Improving financial resilience
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Building individual and community wellbeing
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Developing skills, confidence, and voice
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Driving environmental awareness and action
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Creating a sustainable organisation
We do this through advice, training, wellbeing activities and partnerships, empowering people to overcome barriers and take positive action on issues that matter most to them.
How to Apply
Please familiarise yourself with all elements of the Job Description and advert below, complete the General Application Form and Equality & Diversity Form on our Vacancies page and send to recruitment@bsettlement.org.uk
Closing Date: 5pm, Thursday 23 October 2025
Interviews: Week commencing Monday 3 November 2025
Application Pack
Job Description and Person Specification
Please note, CVs are not accepted. For an informal conversation about the role, please contact Theresa Gniadkowski on 0121 250 0770.
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community.
Registered charity number 517303