Birmingham Settlement Money Advice in Libraries Across Birmingham

What we can help with

You can get free, confidential advice on:

• Benefits and what you’re entitled to

• Housing and money problems (rent, arrears, budgeting)

• Forms and appeals and navigating complex systems

Our trained advisers will offer practical, tailored support based on your needs.

Where to find us

Money advice is available at the following libraries by appointment only, aside from Library of Birmingham where a drop-in service is available:

• Handsworth Library – Tuesday & Friday (by appointment)

• Northfield Library – Monday & Tuesday (by appointment)

• Library of Birmingham (LoB) – Monday & Friday, 11:00am – 7:00pm (drop-in available)

• Birchfield Library – Tuesday* (by appointment; delivered by partner)

• Druid Heath Library – Thursday (by appointment)

• Quinton Library – Thursday & Friday* (by appointment)

• Hall Green Library – Friday (by appointment)

*Please note: Quinton (Friday) and Birchfield (Tuesday) sessions are delivered by our partner organisation.

How to book

You can be referred by:

• Council teams or Contact Centre staff

Or you can book directly by visiting one of the libraries listed above. Please note: Appointments must be booked in advance, there is no drop-in service, except at the Library of Birmingham. If an adviser is available, staff may help you access support or self-help options.

To request a face to face appointment with a 3rd Sector Partner call 0121 216 3030

Need help now?

If you can’t get to a library, you can still get help:

• Birmingham City Council – General enquiries: 0121 303 1111

• Online: birmingham.gov.uk
  

Why this matters

This offer is part of our Connected Communities approach to ensure no one is left behind by:

• Keeping support available locally

• Making services easy to access

• Working with trusted partners

• Helping early, before problems get worse

Useful websites for citizens who can access online services