We regret that due to the Coronavirus we have reluctantly taken the decision to temporarily close our offices. However, we will continue to provide free advice by phone and email as below:

For debt and benefit advice including:
Benefits entitlement
SSP (Statutory Sick Pay)
Universal Credit
Council tax
Rent arrears
Mortgage arrears
Utilities advice—gas, electric, water
Hardship grants
General debt advice

Call: 0121 250 0765
Email: moneyadvice@bsettlement.org.uk

We apologise for any difficulties or concerns this may cause but we hope you understand that due to the nature of our work which includes support to those termed ‘vulnerable’ along with our duty of care to staff, volunteers and service users we feel these steps are necessary to minimise risk.

We will review the position on a daily basis. Please check our website and social media for updates.