We regret that due to Coronavirus we have reluctantly taken the decision to temporarily close our face-to-face services however we are still delivering advice via phone, email and webchat. To speak to an adviser:
Call: 0121 250 0765
Webchat: Click the red chat box in the right hand corner of this page.
Please check our website and social media for updates.
We all need a little help now and then when it comes to managing our finances. Our expert team of advisors can help you with your debts by identifying priority debts, maximising your income and talking to creditors. We also provide advice on the court process and around the welfare benefits appeal process. If we find we cannot help you, we will always refer you on to someone who can.
Find out more about these services below and you can read testimonials from some of our clients by clicking here.
Monday, Wednesday, Friday – 9.30am – 12.30pmIf you find yourself in need of advice around debt, welfare benefits and managing your money, our drop in provides free, independent and confidential advice. We will help to assess your priorities and take action to resolve immediate financial difficulties and help budget your household bills. If you require support in an alternative language, please let us know and we will do our best to accommodate your request.Our drop in is available Mondays, Wednesdays and Fridays from 9.30am to 12.30pm at our centre in Aston, located on the Witton Road: 359 – 361 Witton Road, Aston, Birmingham, B6 6NS.
If you are in severe financial hardship and without an income we may be able to support you to make an application to a hardship fund. Through these funds you may be eligible to receive a one-off grant towards daily essentials such as food, toiletries, fuel supply, clothing or household appliances.
Through contracts we work with housing associations in Birmingham to provide financial advice and advocacy to tenants. We help tenants who are in arrears with their housing provider and need support to pay their bills. We are able to negotiate with housing associations and advocate on behalf of tenants in court to help them to save their homes.
Probation and Prison Services
Working with Staffordshire and West Midlands Probation Trust we provide tailored assistance with debt, benefits and financial literacy. Through group and individual support for offenders, those on licence and those on probation, this unique service supports the reintegration of offenders into society, so that they achieve financial stability. We also offer training to staff who support offenders enabling them to provide quality advice around financial matters and resettlement.