Money Advice

We all need a little extra help now and then when it comes to managing our finances. Our expert team of advisors can help you with your debts such as identifying priority debts, maximising your income and talking to creditors. We also provide advice on the court process and around the welfare benefit appeal process. If we find we cannot help you, we will always refer you on to someone who can.

Find out more about these services below and you can read testimonials from some of our clients by clicking here.

FREE Peer Support Group
Training & Development Programme
Contact the training team for details

Passionate about supporting your local community and keen to make a difference? We are offering access to FREE training and development to help you set up and manage your own peer group to support your local community and help it thrive. This course has already begun, but for further details about this course and other development courses, please contact our training team on 0121 250 0781.


Drop in

Mon, Tue, Thur & Fri 9.30am – 1.30pm

If you find yourself in need of advice around debt, welfare benefits and managing your money, our daily drop in provides free, independent and confidential advice. We will help to assess your priorities and take action to resolve immediate financial difficulties and help budget your household bills. If you require support in an alternative language, please let us know and we will endeavour to accommodate your request.

Our drop in is available Monday, Tuesday, Thursday and Friday 9.30am to 1.30pm at our centre in Aston, located on the Witton Road: 359 – 361 Witton Road, Aston, Birmingham, B6 6NS.

Financial Capability

From February 2017 to March 2018, funded through the Money Advice Service, we are delivering financial capability workshops in Pupil Referral Units, schools and community settings for young people aged 11 to 25. Through a series of workshops, we aim to improve young people’s understanding of money from basic budgeting to understanding credit and saving. Workshops will take place in a range of settings and will give young people the knowledge and confidence to manage their money better, understanding their financial priorities and how they can use this knowledge to achieve their goals. For more information or to book your free workshops, please contact Maxine Reid on 0121 250 0781 or max@btu.org.uk.

Hardship grants

If you are in severe financial hardship and without an income we may be able to support you in making an application to a hardship fund. Through these you may be eligible to receive a grant towards daily essentials such as food, toiletries, clothing or household appliances.

Housing associations

Through contracts we work with housing associations in Birmingham to provide financial advice and advocacy to tenants. We help tenants who are in arrears with their housing provider and need support to pay their bills. We are able to negotiate with housing associations and advocate on behalf of tenants in court to help them to save their homes.

Probation and Prison Services

Working with Staffordshire and West Midlands Probation Trust we provide tailored assistance with debt, benefits and financial literacy. Through group and individual support for offenders, those on licence and those on probation, this unique service supports the reintegration of offenders into society, so that they achieve financial stability. We also offer training to staff who support offenders enabling them to provide quality advice around financial matters and resettlement.

Money Advice Appointments

Our Money Advice Team are now available every Monday at Birmingham Settlement’s East Birmingham Hub on Kitts Green Road for free, independent and confidential advice on welfare benefits, dealing with debt and managing your money.
You will need to make an appointment which you can do by calling 0121 603 8924 or by dropping in and having a chat with a member of staff.We are also now able to make referrals to The Kingfisher Foodbank for people living within the B33, B34, B36 and B37 postcodes.

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