Developing Your Advising & Interview Skills

16-01-2017

More information / Register

Starts in 3 Months, 26 Days

September 20, 2019 9:30 am

Developing Your Advising & Interview Skills

This one day course teaches participants how to conduct effective client interviews.  It examines the 4 elements of a structured interview and advice session, considers crucial aspects for creating a safe environment, shows how to problem solve, use techniques for breaking bad news and overcoming objections. Case studies are used throughout to show how to apply strategies, models and techniques.

Event Details

Event date: Fri, 20th Sept 2019 9:30 am
Event End Date:  Fri, 20th Sept 2019- 4:00 pm
Capacity 20
Cut off date Fri, 20th Sept 2019
Voluntary Organisations Price £99.00
Other Attendees Price £159.00
Trainer Tracy Maylath
Course Level Introductory
Location Birmingham Settlement

Course Registration Form

First Name (required)
Last Name (required)
Organisation
Address (required)
Address 2 (required)
City (required)
County (required)
Postcode (required)
Telephone (required)
Your Email (required)
If a group booking please enter number of attendees
Any comments



View Training Courses at BTU Events Calendar

Latest News


Project Coordinator

Ladywood Neighbourhood Network Scheme – background Neighbourhood Network Schemes’ (NNS) are Locality...

Project Support Worker

Ladywood Neighbourhood Network Scheme – background Neighbourhood Network Schemes’ (NNS) are Locality...

Free 12-week Needlework Course

Birmingham Settlement’s amazing volunteer, Burhana, is starting a 12-week Needlework Course on...
ALL NEWS
What's On DONATE

Sign up for E-news