Online Intro to Personal Independence Payments Training – Part Two

The ‘Personal Independence Payment’ Training is delivered over two sessions  on concurrent days and will cover eligibility, the disability conditions and how we might assess a client’s satisfaction of them, the claim process, face-to-face assessments and how we might assist

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Online Intro to Personal Independence Payments Training – Part One

The ‘Personal Independence Payment’ Training is delivered over two sessions  on concurrent days and will cover eligibility, the disability conditions and how we might assess a client’s satisfaction of them, the claim process, face-to-face assessments and how we might assist

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Online Mental Health & Debt Training

Many of us know someone who is suffering from mental health issues. The ‘Mental Health’ & Debt’ training is for front line organisations to gain a deeper understanding of how you can assist your most vulnerable clients when it comes

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Online Intro to Council Tax & Council Tax Arrears Training

This session is aimed at frontline organisations and will cover council tax banding, exemptions and discounts, claiming council tax support, council tax arrears and their recovery and how we might, assist clients in dealing with them. This session will last

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Online Introduction to Debt Training

‘The Introduction to Debt’ training is aimed at informing our partner organisations as well as front line organisations across Birmingham in identifying the different debt types to work together in assisting and/or signposting clients based on the urgency of their case. The

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Online Introduction to Universal Credit Training:

This session is aimed at frontline organisations and will cover eligibility for this benefit, the claim process, problems and solutions with claims and how we might work with the DWP in resolving them. This session will last approximately 80-90 mins

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Coronavirus Awareness

Coronavirus Awareness In March 2020 in an address to the nation, Boris Johnson said: “The coronavirus is the biggest threat this country has faced for decades – and this country is not alone. All over the world we are seeing

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Online Conflict Resolution (Part Two) – Fully Booked

Conflict Resolution  Conflict is an inescapable feature of life. It occurs both internally and externally – within a person and between people. Conflict can be positive when it advances personal development and improves interpersonal relationships or destructive when it damages

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Online Conflict Resolution (Part One)

Conflict Resolution Conflict is an inescapable feature of life. It occurs both internally and externally – within a person and between people. Conflict can be positive when it advances personal development and improves interpersonal relationships or destructive when it damages

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Online Mindfulness (Part Two)

Mindfulness Current health statistics suggest both anxiety and stress related illnesses are very real problems for significant numbers of the population. In recent years there has been a growing awareness of the beneficial effects of simple techniques such as Mindfulness

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