Introduction to Debt Advice/Managing Money
Introduction to Debt Advice/Managing Money is a one day course which provides individuals with practical information necessary to provide basic budgeting advice and negotiating skills needed to arrange a favourable repayment arrangement with creditors. It considers the five stages of debt advice; information gathering, maximising income, preparing a personal budget, dealing with priority creditors and non-priority creditors.
Introduction to Social Security & Related Benefits
This introductory course is aimed at individuals that provide support to benefit claimants and require a basic knowledge of benefits. It is intended to provide an overview of the benefits system and structure. It considers all the main benefits and allowances currently available, the basic qualifying conditions and how to identify entitlement.
Universal Credit: The Basics Half Day Workshop
This half day mini introductory workshop aims to provide an introduction to Universal Credit. It explains what universal credit is, when it is available, how it will be paid, explains what happens if someone cannot manage with a single monthly payment and provides tips on where to get further help and information. It is suitable for those with limited knowledge of the benefits system.
Council Tax Liability & Enforcement
Many individuals provide help and support to others with council tax issues. This one day course provides guidance on the rules relating to council liability and enforcement. It looks at chargeable and exempt dwellings, who is liable, appeals, statutory enforcement in England and Wales, liability orders, methods of recovery and appeals/complaints. The course is particularly useful for debt and benefit advisers.