Andy has been a welfare rights worker and trainer for 25 years. He has worked as a welfare benefits adviser, tribunal representative and trainer for BTU and previously worked at Birmingham CAB, and as a research project worker in mental health and benefits. His training history also includes employment, debt, consumer, housing and interview skills.
Rebecca has worked in welfare rights since 1993. She is currently a caseworker in Sheffield and a freelance trainer and writer. She is a contributing author to the Disability Rights Handbook and CPAG’S Welfare Benefits and Tax Credits Handbook.
Jackie spent 20 years working for the Equal Opportunities Commission, firstly as a general trainer and then later as the Head of Learning & Development. In the last 15 years she has worked in the NHS designing and delivering a range of personal skills and leadership and management courses. Several years ago she moved into Organisational Development specialising in diagnostics, interventions, team development, coaching and mentoring.
Karen has worked with a wide range of clients supporting them with their social media, IT, leadership and management requirements and has over 17 years experience of designing and delivering training courses. She is currently studying Post Compulsory Education and Training at the university of Huddersfield.
For the last 2 decades Tracy Maylath has been a trainer and facilitator working in both the private and public sectors. During this time she has delivered an extensive variety of courses to clients ranging from homeless people and vulnerable adults to managers and directors of private sector firms. Building on this diverse pedigree, Tracy has also written and developed programmes in management skills and personal development. She runs a broad range of courses for the training arm of the homeless charity Shelter. She has also delivered for a number of local community regeneration projects in East London. Tracy utilises an array of innovative methods and state of the art techniques. She engages delegates with her light hearted approach, passion, in-depth knowledge and vast experience of her topics.
Before becoming a freelancer trainer William worked as Head of UK Training & Staff Development with the Equal Opportunities Commission/Equality & Human Rights Commission. Prior to this he helped to represent landmark discrimination cases before Employment Tribunals and the County Court. He delivers training in a variety of workplace and business specialist subject areas. He also provides training in generalist soft skill areas such as public speaking, business presentations, and management skills. William is also a volunteer advocate in Manchester and Salford representing people with claims relating to unfair & constructive dismissal, discrimination, victimisation, bullying, harassment, welfare benefit and immigration cases. He also has an interest in amateur dramatics.
Mark has worked in the Money Advice Sector for over 20 years . Prior to this Mark worked for Birmingham Settlement as their Financial Inclusion Manager, developing and managing the delivery of locally based advice services and specialist services into the Probation Offices and Prisons in the West Midlands. An enthusiastic trainer Mark is able to compliment the course material with case studies that are drawn from a diverse range of Money Advice settings which include his experience of setting up a community based money advice service in the Borough of Walsall which gained a reputation for successfully working with some of the most difficult client groups. Mark is an accredited member of the Institute of Money Advisers and is well known to both National and local media having appeared on Al Jazeera, BBC Politics Show, BBC Breakfast News and documentaries dealing with his favourite topic “The Home Collected Credit Industry”. Mark delivers his courses with an ability to anchor information into real life situations that make the learning process both enjoyable and memorable.