Conflict Resolution  Conflict is an inescapable feature of life. It occurs both internally and externally – within a person and between people. Conflict can be positive when it advances personal development and improves interpersonal relationships or destructive when it damages those relationships or deepens self-destructive behaviour. This two part training course will explore the nature of conflict and how it can be used as a platform for greater self-insight and improved relationships with others. There will be a particular emphasis in Part 1 on understanding how childhood trauma (abuse/neglect) can increase interpersonal conflict later in life. The course content will include:

• Defining conflict – good or bad?
• Internal vs external conflict
• Exploring anger and aggression – are they the same thing?
• The ‘rational’, ‘emotional’ and ‘survival’ brains – are they working together?
• Understanding the role of the Limbic System in conflict situations
• How childhood trauma leads to challenging and difficult behaviour  in adulthood
• How Schemas ( operating core beliefs) can create conflict
• When to avoid conflict
• The role of communication in conflict prevention and de-escalation
• 5 conflict management styles
• Addressing threatening behavior

This session will last approximately 120 minutes and is delivered online via Zoom.

Event Details

Event date:	Fri, 27th Nov 2020 - 11:00 am
Event End Date:	Fri, 27th Nov 2020 - 1:00 pm
Capacity	12
Cut off date	Fri, 27th Nov 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	David Coombes
Course Level	Introductory
Location	Birmingham Settlement

 

Online Mental Health & Debt  Training:  Many of us know someone who is suffering from mental health issues. The ‘Mental Health’ & Debt' training is for front line organisations to gain a deeper understanding of how you can assist your most vulnerable clients when it comes to debt. This session will last approximately 75 minutes and is delivered online via Zoom.

Event Details

Event date:	Mon, 30th Nov 2020 - 11:00 am
Event End Date:	Mon, 30th Nov 2020- 1:00 pm
Capacity	12
Cut off date	Mon, 30th Nov 2020 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Saheeqa Perveen & Pamela McGrath
Course Level	Introductory
Location	Birmingham Settlement

 

Adult Safeguarding This one part training course is relevant for anyone working with vulnerable adults or for those who simply wish to understand how to recognise the signs of abuse and learn the important steps they can take to safeguard a vulnerable adult’s well-being.  The training content will include; defining abuse, patterns of abuse, those most at risk of abuse; the 10 categories of abuse; signs and indications that abuse might be occurring; defining safeguarding and taking safeguarding action; and the issue of client consent and safeguarding.  Please note this is adult safeguarding training and not children’s safeguarding. This session will last approximately 120 minutes and is delivered online via Zoom.

Event Details

Event date:	Tues, 1st Dec 2020 - 11.00 am
Event End Date:	Tues, 1st Dec 2020 - 1:00 pm
Capacity	12
Cut off date	Tues, 1st Dec 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	David Coombes
Course Level	Introductory
Location	Birmingham Settlement

This session is aimed at frontline organisations and will cover eligibility for this benefit, the claim process, problems and solutions with claims and how we might work with the DWP in resolving them.

This session will last approximately 80-90 mins and is delivered online via Zoom.

Event Details

Event date:	Tues, 1st Dec  2020 - 11:00 am
Event End Date:	Tues, 1st Dec  2020- 1:00 pm
Capacity	12
Cut off date	Tues, 1st Dec  2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Dave Martin
Course Level	Introductory
Location	Birmingham Settlement

Homelessness Awareness One need only visit a city or town centre to see the sad reality that homelessness is a very real issue for growing numbers of people.  This training course is suitable for anyone who wishes to better understand the complex issues around homelessness and the services and support required to help those unfortunate enough to be experiencing it.  The training content will include; exploring the many causes of homelessness and the often complex support needs of the homeless; the impact of homelessness on physical and psychological well-being; statutory and non-statutory support services and their roles in tackling homelessness; and how you might help and support those working with the homeless. This session will last approximately 120 mins and is delivered online via Zoom.

Event Details

Event date:	Fri, 4th Dec 2020 - 11:00 am
Event End Date:T	Fri, 4th Dec 2020 - 1:00 pm
Capacity	16
Cut off date	Fri, 4th Dec 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	David Coombes
Course Level	Introductory
Location	Birmingham Settlement

Coronavirus Awareness In March 2020 in an address to the nation, Boris Johnson said: “The coronavirus is the biggest threat this country has faced for decades – and this country is not alone. All over the world we are seeing the devastating impact of this invisible killer.” This new coronavirus and the measures taken to prevent its spread, continue to impact all of our lives in one way or another, and it appears this will continue to be the case for the foreseeable future. This training is designed as a general introduction for those who wish to learn more about the coronavirus (SARS COV 2) and the disease that is COVID 19. The course content will include:

• What are the differences between viruses and bacteria?
• How does COVID 19 differ from Influenza (‘the flu’)
• Epidemics and Pandemics
• What are Coronaviruses
• How they spread – Zoonosis
• Explaining Case Fatality
• Symptoms of COVID 19
• Those most at risk of COVID 19
• How immunity is achieved
• Measures to prevent the spread of the virus
• What is ‘flattening the curve’?
• Explaining vaccines

This session will last approximately 120 minutes and is delivered online via Zoom.

Event Details

Event date:	Tues, 8th Dec 2020 - 11:00 am
Event End Date:	Tues, 8th Dec  2020 - 1:00 pm
Capacity	12
Cut off date	Tues, 8th Dec  2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	David Coombes
Course Level	Introductory
Location	Birmingham Settlement

'The Introduction to Debt' training is aimed at informing our partner organisations as well as front line organisations across Birmingham in identifying the different debt types to work together in assisting and/or signposting clients based on the urgency of their case.

The training session lasts approximately 75 mins and is delivered online via Zoom.

Event Details

Event date:	Tues, 8th Dec 2020 - 11:00 am
Event End Date:	Tues, 8th Dec 2020 - 1:00 pm
Capacity	12
Cut off date	Tues, 8th Dec  2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Kamran Latif & Pamela McGrath
Course Level	Introductory
Location	Birmingham Settlement

This session is aimed at frontline organisations and will cover council tax banding, exemptions and discounts, claiming council tax support, council tax arrears and their recovery and how we might, assist clients in dealing with them.

This session will last approximately 90 mins and is delivered online via Zoom.

Event Details

Event date:	Thurs, 10th Dec 2020 - 11:00 am
Event End Date:	Thurs, 10th Dec 2020 - 1:00 pm
Capacity	12
Cut off date	Thurs, 10th Dec 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Dave Martin
Course Level	Introductory
Location	Birmingham Settlement

Many of us know someone who is suffering from mental health issues. The ‘Mental Health’ & Debt' training is for front line organisations to gain a deeper understanding of how you can assist your most vulnerable clients when it comes to debt.

This session will last approximately 75 minutes and is delivered online via Zoom.

Event Details

Event date:	Tues, 15th Dec 2020 - 11:00 am
Event End Date:	Tues, 15th Dec 2020- 1:00 pm
Capacity	12
Cut off date	Tues, 15th Dec 2020 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Saheeqa Perveen & Pamela McGrath
Course Level	Introductory
Location	Birmingham Settlement

The 'Personal Independence Payment' Training is delivered over two sessions  on concurrent days and will cover eligibility, the disability conditions and how we might assess a client’s satisfaction of them, the claim process, face-to-face assessments and how we might assist a client dispute an unfavourable decision.

This session will last approximately 90 mins and is delivered online via Zoom.

Event Details

Event date:	Thurs, 17th Dec 2020 - 1:00 pm
Event End Date:	Thurs, 17th Dec 2020 - 3:00 pm
Capacity	12
Cut off date	Thurs, 17th Dec 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Dave Martin
Course Level	Introductory
Location	Birmingham Settlement

The 'Personal Independence Payment' Training is delivered over two sessions  on concurrent days and will cover eligibility, the disability conditions and how we might assess a client’s satisfaction of them, the claim process, face-to-face assessments and how we might assist a client dispute an unfavourable decision.

This session will last approximately 90 mins and is delivered online via Zoom.

Event Details

Event date:	Fri, 18th Dec 2020 - 1:00 am
Event End Date:	Fri, 18th Dec 2020 - 3:00 pm
Capacity	12
Cut off date	Fri, 18th Dec 2020
Voluntary Organisations Price	£00.00
Other Attendees Price	£00.00
Trainer	Dave Martin
Course Level	Introductory
Location	Birmingham Settlement