Training Courses

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February 23 2017
9:30 am

New Course – Influencing Skills

Training Courses

Influencing Skills

Influencing is a necessary skill for anyone at work.  The ability to bring others to your way of thinking without force or coercion is important…

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March 13 2017
9:15 am

Working Age Benefits Half Day Workshop

Training Courses

New  - Working Age Benefits Half  Workshop

This half day workshop introduces the main non-means tested benefits for those of working age. It covers statutory sick pay, statutory…

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March 14 2017
9:15 am

How Immigration Status Affects Benefits

Training Courses

This course looks at the benefit rules that relate to immigration status. It will cover who is excluded from the main benefits because they are a ‘person subject to immigration…

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March 22 2017
9:30 am

New Course – Social Media at Work: Staff Rights & Responsibilities

Training Courses

Social Media at Work:  Staff Rights & Responsibilities

Every employer needs to ensure their policies and procedures covering staff use of social media at work are effective…

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April 6 2017
9:30 am

New Course – Professional Boundaries

Training Courses

This one day course will raise your awareness of professional boundaries in the workplace.

By the end of the course participants will be able to understand why professional…

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April 11 2017
9:15 am

Introduction to Social Security Related Benefits

Training Courses

This course is aimed at professionals that provide support to benefit claimants and require a basic knowledge of benefits.

It is intended to provide an overview of…

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April 21 2017
9:30 am

New Course – Customer Care & Equalities

Training Courses

This one day course aims to provide participants with a clear understanding of modern day working definitions of customer care.  It considers the Equality Act 2010, the five barriers that…

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April 25 2017
10:00 am

Universal Credit: The Basics Half Day Workshop

Training Courses

Universal Credit: The Basics Half Day Workshop

This half day mini introductory workshop  aims to provide a very basic introduction to Universal Credit. It explains what universal credit is, when it…

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May 5 2017
9:30 am

Social Media: Introduction for Business

Training Courses

Social Media:  Introduction for Business

If you are looking for an introduction to Social Media strategy, this course is for you!  This interactive training session will show…

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May 9 2017
9:30 am

New Course – Introduction to Debt Advice

Training Courses

Introduction to Debt Advice is a one day course  which provides advisors with practical information necessary to provide basic budgeting advice and negotiating skills needed to arrange a favourable repayment arrangement with creditors.…

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Birmingham Training Unit

View Training Courses at BTU Events Calendar

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