Training Courses

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November 6 2019
9:30 am

Introduction to Advocacy Skills

Training Courses

Introduction to Advocacy

Advocacy seeks to ensure that people, particularly those who are most vulnerable in society, have their voice heard.  This interactive training session explores how…

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November 19 2019
9:30 am

Train the Trainer

Training Courses

Train the Trainer

A one day course which teaches individuals how to deliver effective training through increasing awareness of the required tasks of trainer, conducting needs analysis,…

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December 5 2019
9:30 am

Assertiveness

Training Courses

Assertiveness

A one day course which considers the 4 principles of assertive behaviour.  Participants will lean how to recognise the 3 main non-assertive behaviour types, learn techniques…

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December 6 2019
9:30 am

Council Tax Liability & Enforcement

Training Courses

 Council Tax Liability & Enforcement

Many individuals provide help and support to clients with council tax issues.  This one day course provides guidance on the rules relating…

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January 22 2020
9:30 am

Roles & Responsibilities of Trustees

Training Courses

Roles & Responsibilities of Trustees

This one day course will help charity trustees to fully understand what they need to know and what they need to do. …

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February 5 2020
9:30 am

Effective Communication & Cultural Communication

Training Courses

This introductory course is for those who have a basic understanding of equality laws, diversity issues and cultural awareness. Those attending will develop a clear understanding of the definitions of…

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February 7 2020
9:30 am

Supervising Staff

Training Courses

This one day course introductory course is  designed to develop supervision skills.

By the end of the course participants will be able to state the tasks and roles…

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February 14 2020
9:30 am

Modern Slavery Act

Training Courses

Modern Slavery Act

The Modern Slavery Act is described as one of the toughest laws in the world that tackles the serious and brutal crime of slavery. …

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March 4 2020
9:30 am

Dealing with Aggressive & Difficult Behaviour

Training Courses

Dealing with Aggressive & Difficult Behaviour

This course looks in detail at the definition of conflict, and what circumstances and behaviours increase the risk of conflict occurring or…

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March 6 2020
9:30 am

Disclosure & Barring Service (DBS) & the Voluntary Sector

Training Courses

Disclosure & Barring Service (DBS) & the Voluntary Sector

Many community groups and voluntary organisations run services for children and vulnerable adults for which it is important…

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Birmingham Training Unit

View Training Courses at BTU Events Calendar

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