Training Courses
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9:30 am
Training Courses
This introductory course is for those who have a basic understanding of equality laws, diversity issues and cultural awareness. Those attending will develop a clear understanding of the definitions of…
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This introductory course is for those who have a basic understanding of equality laws, diversity issues and cultural awareness. Those attending will develop a clear understanding of the definitions of 'culture', 'culture clash' and associated terms, the benefits of being culturally aware, obstacles and negative thinking, communication differences across various cultures in terms of body language, tone and words, meet and greet, food, timings, dates and environment. Participants will learn how to ensure their workplace event or customer service activity addresses cultural issues. The course is suitable for managers, staff and volunteers across all culturally diverse sectors who serve communities with a wide demographic base.
Event Details
Event date:
Weds, 5th Feb 2020 - 9:30 am
Event End Date:
Weds, 5th Feb 2020- 4:00 pm
Capacity
16
Cut off date
Wed, 5th Feb 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
William Chadwick
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
This one day course introductory course is designed to develop supervision skills.
By the end of the course participants will be able to state the tasks and roles…
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This one day course introductory course is designed to develop supervision skills.
By the end of the course participants will be able to state the tasks and roles involed in supervision, state the benefits of supervision to the supervisor, supervisee and the organisation, understand the 3 methods of good practice, utilise methods of motivating staff, recognise individual levels of competency and apply a model for supervising individuals with different skills.
Event Details
Event date:
Fri, 7th Feb 2020 - 9:30 am
Event End Date:
Fri, 7th Feb 2020 - 4:00 pm
Capacity
20
Cut off date
Fri, 7th Feb 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
Tracy Maylath
Course Level
Introductory
Location
Birmingham Settlement
1:00 pm / 4:30 pm
Training Courses
Adult Safeguarding
This half day training course is relevant for anyone working with vulnerable adults or for those who simply wish to understand how to recognise the…
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Adult Safeguarding
This half day training course is relevant for anyone working with vulnerable adults or for those who simply wish to understand how to recognise the signs of abuse and learn the important steps they can take to safeguard a vulnerable adult’s well-being. The training content will include; defining abuse, patterns of abuse, those most at risk of abuse; the 10 categories of abuse; signs and indications that abuse might be occuring; defining safeguarding and taking safeguarding action; and the issue of client consent and safeguarding. Please note this is adult safeguarding training and not children’s safeguarding.
Event Details
Event date:
Tues, 11th Feb 2020 - 1.00 am
Event End Date:
Tues, 11th Feb 2020 - 4:30 pm
Capacity
16
Cut off date
Tues, 11th Feb 2020
Voluntary Organisations Price
£50.00
Other Attendees Price
£65.00
Trainer
David Coombes
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Modern Slavery Act
The Modern Slavery Act is described as one of the toughest laws in the world that tackles the serious and brutal crime of slavery. …
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Modern Slavery Act
The Modern Slavery Act is described as one of the toughest laws in the world that tackles the serious and brutal crime of slavery. This one day course provides practical answers to questions many people may have. This course considers key definitions and up to date terms relating to modern slavery, such as forced labour and human trafficking. It will consider latest information on child labour, debt bondage, domestic servitude, forced labour and sexual exploitation. This course is suitable for all individuals across all sectors.
Event Details
Event date:
Fri, 14th Feb 2020 - 9:30 am
Event End Date:
Fri, 14th Feb 2020 - 4:00 pm
Capacity
16
Cut off date
Fri, 14th Feb 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
William Chadwick
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Alcohol Awareness
This full day training is suitable for anyone wishing to learn more about alcohol, alcohol abuse and alcohol dependency. In terms of the known damage…
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Alcohol Awareness
This full day training is suitable for anyone wishing to learn more about alcohol, alcohol abuse and alcohol dependency. In terms of the known damage caused to physical and mental health, family life, relationships and to society in general (violence, crime, impact on employment), alcohol is the most damaging substance of abuse known. The course will include; the impact of excessive drinking on physical and psychological health; defining an alcohol problem, safe and unsafe alcohol consumption, how excessive drinking rewires the brain and leads to further abuse and addiction; and the support required to help in the recovery of alcohol abuse and dependency.
Event Details
Event date:
Fri, 21st Feb 2020 - 9:30 am
Event End Date:
Fri, 21st Feb 2020 - 4:00 pm
Capacity
16
Cut off date
Fri, 21st Feb 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
David Coombes
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Dealing with Aggressive & Difficult Behaviour
This course looks in detail at the definition of conflict, and what circumstances and behaviours increase the risk of conflict occurring or…
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Dealing with Aggressive & Difficult Behaviour
This course looks in detail at the definition of conflict, and what circumstances and behaviours increase the risk of conflict occurring or escalating. It considers the reasons why people become difficult or aggressive, shows participants how to recognise at least 10 warning signs of conflict occurring, and examines strategies used to calm difficult situations and prevent escalation. Case studies are used throughout. The course is suitable for all workplaces
Event date:
Weds, 4th March 2020 9:30 am
Event End Date:
Weds, 4th March 20202019- 4:00 pm
Capacity
20
Cut off date
Weds, 4th March 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
Tracy Maylath
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Disclosure & Barring Service (DBS) & the Voluntary Sector
Many community groups and voluntary organisations run services for children and vulnerable adults for which it is important…
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Disclosure & Barring Service (DBS) & the Voluntary Sector
Many community groups and voluntary organisations run services for children and vulnerable adults for which it is important to safeguard children and adults against abuse and neglect. This lively one day course provides information about how, and in what circumstances you can request DBS checks for individuals, how to use the information you receive and in what circumstances you should share information or concerns about individuals. The course is pitched at introductory level.
Event Details
Event date:
Fri, 6th Mar 2020 - 9:30 am
Event End Date:
Fri, 6th Mar 2020 - 4:00 pm
Capacity
16
Cut off date
Fri, 6th Mar 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
William Chadwick
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
This one day course will raise your awareness of professional boundaries in the workplace.
By the end of the course participants will be able to understand why professional…
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This one day course will raise your awareness of professional boundaries in the workplace.
By the end of the course participants will be able to understand why professional boundaries are needed, identify warning signs of lack of boundaries, identify ways to begin and end relationships with clients to ensure defined boundaries and manage boundaries within key areas.
Event Details
Event date:
Fri, 13 March 2020 - 9:30 am
Event End Date:
Fri, 13 March 2020- 4:00 pm
Capacity
20
Cut off date
Fri, 13 March 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
Tracy Maylath
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Mental Health Awareness
It is estimated that approximately one in four people will experience a mental health problem in any given year. Chances are if we are…
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Mental Health Awareness
It is estimated that approximately one in four people will experience a mental health problem in any given year. Chances are if we are not directly affected by a mental health condition, we will have a family member or colleague who is. It touches all our lives! This full day training is suitable for anyone interested in learning more about mental health and well-being. The course will explore the most common mental health conditions and how these impact on psychological, emotional and social well-being. Other areas covered will include; defining mental health, mental well-being and mental illness; how psychiatric drugs work including side effects; the bio-psychosocial factors impacting on mental health and well-being, the Mental Health Act, identifying and responding to a mental health ‘crisis’, taking steps to positively enhance mental well-being; and understanding mental illness and recovery.
Event Details
Event date:
Wed, 18th March 2020 - 9:30 am
Event End Date:
Wed, 18th March 2020 - 4:00 pm
Capacity
16
Cut off date
Wed, 18th March 2020
Voluntary Organisations Price
£99.00
Other Attendees Price
£159.00
Trainer
David Coombes
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Homelessness Awareness
One need only visit a city or town centre to see the sad reality that homelessness is a very real issue for growing numbers of…
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Homelessness Awareness
One need only visit a city or town centre to see the sad reality that homelessness is a very real issue for growing numbers of people. This half day training course is suitable for anyone who wishes to better understand the complex issues around homelessness and the services and support required to help those unfortunate enough to be experiencing it. The training content will include; exploring the many causes of homelessness and the often complex support needs of the homeless; the impact of homelessness on physical and psychological well-being; statutory and non-statutory support services and their roles in tackling homelessness; and how you might help and support those working with the homeless.
Event Details
Event date:
Fri, 20th March 2020 - 9:30 am
Event End Date:
Fri, 20th March 2020 - 1:00 pm
Capacity
16
Cut off date
Fri, 20th March 2020
Voluntary Organisations Price
£50.00
Other Attendees Price
£65.00
Trainer
David Coombes
Course Level
Introductory
Location
Birmingham Settlement
9:30 am
Training Courses
Mindfulness Awareness and Practice
Current health statistics suggest both anxiety and stress related illnesses are very real problems for significant numbers of the population, irrespective of their…
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Mindfulness Awareness and Practice
Current health statistics suggest both anxiety and stress related illnesses are very real problems for significant numbers of the population, irrespective of their age, gender, race or ethnicity. In recent years there has been a growing awareness of the beneficial effects of the simple techniques such as mindfulness in helping to reduce the experience of stress and anxiety and enhancing overall well-being. This course teaches a number of simple mindfulness techniques which, once learnt, can be practiced easily and at zero financial cost to individuals. The content of the course will include the following: defining stress and anxiety; what is happening inside your body and brain when anxiety and stress levels are too high; how stress and anxiety are directly linked to both physical and mental illness; learning how to spot the signs that you, or someone you know is struggling with stress and anxiety; explanation of mindfulness and how it can positively impact on mental and physical well-being; an introduction to mindfulness techniques with the opportunity for practice. The course is suitable for anyone with an interest in this area.
Event Details
Event date:
Fri, 27th March 2020 - 9:30 am
Event End Date:
Fri, 27th March 2020 - 1:00 pm
Capacity
16
Cut off date
Fri, 27th March 2020
Voluntary Organisations Price
£50.00
Other Attendees Price
£65.00
Trainer
David Coombes
Course Level
Introductory
Location
Birmingham Settlement
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