Other Support

Service user workshops

As part of our early intervention programme BTU provides service user workshops designed to raise awareness of changes to the benefits system, the claiming and appeals process and improve financial management skills. Workshops are hosted by organisations (e.g. community / support groups or charities) and are often delivered as part of an existing service (e.g. service user forums or coffee mornings). Sessions are informal, lasting between 1 to 2 hours and can be tailored to the specific needs of your service users, for example we can focus sessions on Personal Independence Payments or budgeting. We also give useful information at the end of workshop such as where you can get further specialist help.

We have worked with a number of organisations and groups across Birmingham delivering client workshops including MS Society, Stetchford Foodbank, Creative support and Dyspraxia Association.

Workshops are delivered by experienced welfare benefits and debt advisors and are focused on empowerment giving service users the skills and confidence they need to navigate the complexities of welfare benefits and money management.

If you have a venue and wish to book a workshop, please contact us via email or telephone detailing your requirements.
Email: office@btu.org.uk
Tel: 0121 250 0781


Free Workshop – Loan Shark Awareness

A loan shark is someone who lends money, they rarely give any paperwork and if repayments are missed they often use violence and intimidation to get their money back. Faced with this problem would you, your staff  or service users know what to do? A national, dedicated team is cracking down on loan sharks and we’d like to tell you more.

This free workshop available to organizations will give you more in-depth information about the project background, key things to look out for, the relevance of loan sharks in your community and a better understanding of information and intelligence. We will also show you the impact that loan sharks have on victims and communities, and crime and disorder. To book a free workshop for your organization Tel: 250 0781 or email office@btu.org.uk.

Support with your welfare benefits appeal

Subject to capacity we can provide face to face and telephone advice on the claiming and appeals process for those living in Birmingham. Support is available on areas such as form filling, advice on what to expect at a medical assessment, how to lodge and appeal and what to expect at a first tier tribunal hearing.

Collaborative working

To help us understand the needs of local communities and the different ways organisations work, we work collaboratively with a range of organisations in Birmingham, both on a one to one basis and as part of wider partnerships such as the Gateway to Birmingham Advice Services and Locality West Midlands Consortium (LINK). Through these we also deliver training sessions for staff and service users tailored around individual needs. We are always keen to develop in this area so if you have a project you would like us to become involved in, please get in touch.

Birmingham Training Unit

View Training Courses at BTU Events Calendar

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